Last updated: March 2026
Information We Collect
CME Agent collects information necessary to provide our CME compliance tracking services. This includes:
- Account Information: Name, email address, and professional credentials you provide during registration.
- License Information: State medical license numbers, renewal dates, and CME requirements you input into the platform.
- CME Records: Certificate data, course completions, credit hours, and category information either entered manually or extracted via our AI certificate scanner.
- Usage Data: Information about how you interact with our services, including feature usage, session duration, and device information.
- Communications: Messages you send to our support team and feedback you provide.
How We Use Your Information
We use your information to:
- Provide and maintain our CME compliance tracking services.
- Generate personalized compliance reports and deadline alerts.
- Power our AI course matching and optimization features.
- Improve our services through aggregated, anonymized analytics.
- Communicate with you about service updates, alerts, and support requests.
- Comply with legal obligations and protect our rights.
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption at Rest: All data stored in our database (powered by Supabase) is encrypted using AES-256 encryption.
- Encryption in Transit: All communications between your device and our servers use TLS 1.2+ encryption.
- Access Controls: Strict role-based access controls limit who can view your data within our organization.
- Regular Audits: We conduct periodic security reviews and vulnerability assessments.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Export your data in a portable format.
- Opt out of non-essential communications.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
support@cmeagent.com